Marketing Starter For Ten: author Paul Cowan on how to connect with clients

For the latest Marketing Society 'starter for ten' talk we hear from the Founding Partner at The Client Relationship Consultancy and author of the book Connecting With Clients, Paul Cowan, who shares one of the key themes from the book.

About Paul...

Paul Cowan, co-founder of the Client Relationship Consultancy draws our attention to the two levels in any client – agency or other professional services relationship and draws one idea from his book Connecting with Clients as an example model to take away and use.

Paul’s book draws on thinking from the world’s leading relationship experts in couple therapy, teamwork, communication, organisational change and personal development.  The result is over 300 pages of unique, practical ideas that can be used immediately. It is the only book it its field to focus on the skills required today for effective inter-personal and inter-team relationships with clients.

 Paul Cowan’s book is an essential contribution to non-fiction business literature and well worth your

time …” Jason Hillenburg Goodreads



About the Podcast

Show artwork for The Marketing Society podcast
The Marketing Society podcast
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of 2500 members.

About your host

Profile picture for Michael Piggott

Michael Piggott

Michael joined The Marketing Society as Digital, Content & Social Media Manager in 2013. At the end of 2018 he launched the Society's podcast channel, growing it to over 20,000 listens in two years. In 2019 he became Editor, relaunching the Society's main website and launching digital publication, Empower. On the side, he writes and performs spoken word, and is halfway through writing his first screenplay.