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I’m in the H2H Business with Chip Conley

Published on: 9th December, 2021

I’m in the H2H Business with Chip Conley My guest this week, Chip Conley, is an extraordinary human. He was Founder and CEO of the highly successful boutique hotel company Joi de Vivre (now owned by Hyatt.) It took a near death experience to made him stand back, look at his life and sell the company. 

Then a smart young fellah called Brian, founder of a teeny, weeny startup called AirBnB, hired Chip as his strategic Lead and Mentor. Together, they grew AirBnB to be the most valuable hospitality company in the world.

This is a story of three chapters : 

  • The transformational power of authenticity 
  • A powerful collision between high tech and high-touch wisdom and the all-too-often untapped potential of diversity of age, thought and experience
  • The incalculable potency of connected communities 

Forget B2B or B2C. We are ALL in the H2H business. Chip’s warm wisdom can help us all be better leaders. My favourite takeaway : “Emotions are contagious, The higher up you are the more contagious they are.”

Go to https://www.katzkiely.com/create to see the CREATE Framework, for full transcripts and to send feedback and suggestions.

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

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About the Podcast

The Marketing Society podcast
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of 2500 members.
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of more than 2650+ members across our global hubs: London, Scotland, Hong Kong, Singapore, UAE and New York. Our members are mostly senior clients (over seventy per cent) from brands such as ASOS, Barclays, IBM, Disney, HSBC, Mars, Samsung, Unilever and Vodafone.

Everything we do is through a brave lens – pushing boundaries, tackling taboos, providing comfortable spaces to have important conversations and building meaningful connections. We speak up, inspire one another, share best practice and discuss the challenges and opportunities we face. We work together to make our industry better for business and better for the world around us.

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