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Wax Lyrical | Future of retail after covid-19, with Doddle's CEO, Tim Robinson

Published on: 15th June, 2020
As the high street re-opens after lockdown the Wax Lyrical team ask: what future now for UK retail? They’re joined by Tim Robinson, CEO of Doddle, a business right at the crossroads of physical retail and e-commerce, experts in click and collect, returns, and ship from store. Tim shares his vision of the retail future post COVID, where and how retailers must invest to survive, and how our obsession with home delivery damages margins and holds the sector back. He tells us how retail marketing should change post COVID, and gives an insight into the challenges faced by retail merchandisers. He also talks about the pivot his own business made when he realised Doddle wasn't in the right shape to capitalise on future opportunities.
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The Marketing Society podcast
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of 2500 members.
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of more than 3000+ members across our global hubs: London, Scotland, Hong Kong, Singapore, UAE and New York. Our members are mostly senior clients (over seventy per cent) from brands such as ASOS, Barclays, IBM, Disney, HSBC, Mars, Samsung, Unilever and Vodafone.

Everything we do is through a brave lens – pushing boundaries, tackling taboos, providing comfortable spaces to have important conversations and building meaningful connections. We speak up, inspire one another, share best practice and discuss the challenges and opportunities we face. We work together to make our industry better for business and better for the world around us.

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