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Apply Common Sense with Sir John Timpson

Published on: 8th July, 2021

Sir John Timpson has proved that CREATE Leadership absolutely works.  Timpson is the UK’s biggest retail service provider with 5,600 colleagues, 2,000 stores and 119 "Snappy Snaps" franchises across the UK . It turns over £330 Million every year.

How did he get there ?

At a time when less and less people were having shoes repaired, he bought back the network of retail outlets and set about proving that “just because it’s normal doesn’t make it right.”

Realising that people who deal with customers know what customers need better than any lofty leader,  he scrapped Head Office and banned managers from telling colleagues what to do. Then started actively recruiting prisoners. What could possibly go wrong.

His stories are an inspiration. Sir John has proved that a leaders only job is to CREATE culture where humans thrive, that agile is something companies everywhere can do and that doing good is good business.

He is most definitely an imaginal leader.

Humans Leading Humans is hosted by Katz Kiely : https://www.katzkiely.com/

Find out more about how beep supports leaders through cultural and operational change : https://wearebeep.com/

Katz on twitter : https://twitter.com/katzy

beep on twitter : https://twitter.com/beepmindshift

Find out about beep’s CREATE Framework and it’s uniquely effective approach to cultural and operational transformation here ; http://wearebeep.com/

Humans Leading Humans is brought to you in partnership with the Marketing Society. TMS inspire, accelerate and unite the worlds smartest leaders -  find out more and join the global community https://www.marketingsociety.com/

Thanks to SuperTerranea for the magical sting of stings: https://www.superterranea.com/

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About the Podcast

The Marketing Society podcast
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of 2500 members.
The Marketing Society is a progressive global community of senior marketers. Our purpose is to empower our members to be brave leaders. Since 1959, we have grown into an influential network of more than 3000+ members across our global hubs: London, Scotland, Hong Kong, Singapore, UAE and New York. Our members are mostly senior clients (over seventy per cent) from brands such as ASOS, Barclays, IBM, Disney, HSBC, Mars, Samsung, Unilever and Vodafone.

Everything we do is through a brave lens – pushing boundaries, tackling taboos, providing comfortable spaces to have important conversations and building meaningful connections. We speak up, inspire one another, share best practice and discuss the challenges and opportunities we face. We work together to make our industry better for business and better for the world around us.

Attend our global programme of events, access the latest thinking online, including over ten years of best practice award-winning case studies. Have your work recognised as part of our Marketing Society Awards and Star Awards competing against the best of the best. Progress your career via professional development like our Marketing Leaders Programme, and get discounted tickets to industry events.

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